The Division of Student Affairs is committed to partnering with the campus community to maintain a safe and supportive learning environment at STCC. We depend on members of the college community to identify and report concerns so that we can provide students in distress with the appropriate support, services and resources they need. 

Center for Access Services (CAS)

The Center for Access Services (CAS) provides STCC students with a broad range of non-academic support including, but not limited to:

  • Financial challenges
  • Food insecurity
  • Homelessness
  • Substance abuse
  • Various state and federal benefits

CAS operates on-campus Monday through Thursday, 8am-5pm and Friday, 8am-4pm. To connect with CAS, please call (413) 755-5761, text (413) 200-8776 or email

River Valley Counseling Center

STCC continues to partner with River Valley Counseling Center to provide counseling support to students.  Any student needing emotional support and/or exhibiting signs of distress should first be directed to Elisabeth Cantor who is coordinating the initial screening/intake. She can be reached at 413-755-4769 |  

Behavioral Intervention Team

As a reminder, STCC’s Behavioral Intervention Team (BIT) is a campus-wide, multi-disciplinary team responsible for assessing and responding to disruptive and/or concerning behavior by students who may threaten the health or safety of the campus community, who may be a danger to themselves, or who are in need of a referral for help with a mental health or social service concern. 

BIT has a subgroup composed of college professional staff and faculty members with expertise in health care and social services, known as the CARE Team (Concern, Assessment, Response, Evaluation) that addresses concerns and implements interventions to support the general wellbeing of students via mental health and/or social services referrals.

STCC’s “Reporting Options” are detailed below:

  •  General Incident: Use this form to report potential violations of the Student Code of Conduct for follow-up by Student Affairs
  • Academic Dishonesty: Use this form to report incidents of academic dishonesty.
  • Share-A-Concern: Use this form to report a concern for the general health and well-being of a student. This report will be sent to the Behavioral Intervention Team (BIT). 

Please review and bookmark the STCC Protocol for Student Crisis Intervention. This resource is located in the STCCNet Portal à Student Services à Student Affairs under “Student Affairs Documents”. You will need to login to the portal to access it.

If at any point you have a question – or wish to talk through an incident or concern you may have involving a student – please reach out to any BIT team member.